Last updated: 9 October 2026

Welcome to the Lanara website (lanara.com.au). This website is owned and operated by Lanara Pty Ltd (ABN 32 686 257 063) (“Lanara”), a family-owned provider of psychosocial support, personal care support, daily living assistance and social participation support under the National Disability Insurance Scheme (NDIS) in Australia.

By accessing and using this website, you agree to be bound by the following disclaimer. If you do not agree with any part of this disclaimer, you must not use our website.

General information only

The content on this website is provided for general informational purposes only. It is not intended to be, and should not be taken as, professional medical, psychological, or therapeutic advice. The information provided is not a substitute for professional advice from a qualified healthcare provider, and you should not disregard professional advice or delay in seeking it because of something you have read on this website.

Lanara makes no representation and assumes no responsibility for the accuracy of information contained on or available through this website, and such information is subject to change without notice. You are encouraged to confirm any information obtained from or through this website with other sources, and review all information regarding any medical condition or treatment with your physician or other qualified healthcare provider.

No professional-client relationship

Your use of this website, including any communication with us through the contact forms or email addresses provided, does not create a professional-client relationship between you and Lanara. A professional-client relationship is only established after a formal intake and assessment process has been completed and a service agreement has been signed.

Limitation of liability

To the maximum extent permitted by law, Lanara, its founders, employees, and agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the website;
  • Any conduct or content of any third party on the website;
  • Any content obtained from the website; and
  • Unauthorised access, use, or alteration of your transmissions or content.

This limitation of liability applies whether the alleged liability is based on warranty, contract, tort (including negligence), statute, or any other legal basis, even if Lanara has been advised of the possibility of such damage.

External links

This website may contain links to external websites that are not provided or maintained by or in any way affiliated with Lanara. Please note that Lanara does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Lanara is not responsible for the content or privacy practices of these external sites.

Testimonials and case studies

Testimonials and case studies appearing on this website are received via text, audio, or video submission. They are individual experiences, reflecting real-life experiences of those who have used our services. However, they are individual results and results do vary. We do not claim that they are typical results that all consumers will achieve.

The testimonials are not necessarily representative of all of those who will use our services. The testimonials displayed are given verbatim except for correction of grammatical or typing errors. Some have been shortened. In other words, not the whole message received by the testimonial writer is displayed, when it seemed lengthy or not the whole testimonial seemed relevant for the general public.

Contact us

If you have any questions about this disclaimer, please contact us:

Read our privacy policy and editorial policy.