Mon–Fri 9am–5pm (weekends closed)
Support delivered 7 days a week by arrangement
Personal care support is help with personal tasks such as showering and hygiene, toileting, dressing, grooming, moving around safely, and morning and evening routines, delivered in your home with dignity and respect. Under the NDIS it is usually funded from Core supports, in the category the NDIA calls “Assistance with daily life”. We work with self-managed and plan-managed participants and private clients across Sydney’s inner, southern and eastern suburbs.
Personal care is one of the most personal kinds of support, and we take that seriously. We aim to match you with a regular support worker who suits you as a person, learn your preferences and routines, and do things the way you like them done.
Personal care is available alongside our other support for adults living with a range of conditions, including intellectual disability and acquired brain injury. See all the conditions we support.
We understand that personal care requires a level of trust that takes time to build. That is why we focus on consistency. We aim to match you with the right support worker from the start and keep that relationship stable, so you feel comfortable and in control of your own care.
Personal care is not just physical. It involves trust, communication and emotional sensitivity. Every one of our support workers holds a university degree in psychology or a related discipline and has completed mental health and trauma-informed training. They understand how personal care can affect a person’s dignity, confidence and sense of self, and that awareness shapes how we work.
Personal care works best when it feels like a natural part of your routine rather than an interruption to it. We take the time to understand how you like your day to run, and we show up consistently so that your support is something you can rely on without having to think about it.
Personal care covers a wide range of daily tasks, and we can help with as much or as little as you need. Whether it is assistance with your morning routine, keeping on top of household tasks, or getting ready to head out, our support workers are there to make your day run smoothly without getting in the way of your independence.
We provide personal care in people’s homes across the inner, southern and eastern suburbs of Sydney from our base in Marrickville. Each area page lists the suburbs we cover and how support works locally. See all our service areas, or choose yours:
Our support workers can help with showering and personal hygiene, toileting, dressing, grooming, moving around safely, and morning and evening routines. They can also help with meal preparation, household tasks such as laundry and tidying, and getting ready for community outings or appointments. The level of support is always tailored to what you need and how you prefer things to be done.
We take the time to understand your preferences, routines and boundaries before we begin. Your support worker explains each step and asks for your consent first, knocks and waits before coming into a bedroom or bathroom, and keeps doors and curtains closed, using towels or clothing so only the area being helped with is uncovered. They encourage you to do what you can yourself, help only where you need it, and check in with you throughout. You are always in control of how your care is delivered.
We aim for you to have a regular support worker. We match each participant with someone who suits their personality and preferences, and we try to keep that relationship stable over time. We understand that personal care requires trust, and we do not take that lightly.
Yes. We work around your schedule and your daily routine. Whether you need support in the morning, during the day, or in the evening, we will do our best to accommodate your preferred times and ensure your support is reliable and consistent.
No. While many of our participants are funded through the NDIS, personal care support is available to anyone who would benefit from it. If you are self-funded or accessing support through another arrangement, we are happy to discuss your options. Get in touch and we can talk through what is available to you.
It is usually funded from the Core supports budget in your NDIS plan, under the category the NDIA calls “Assistance with daily life”. The NDIA lists personal care as one of the everyday tasks this category can pay support workers to help with. We can work with you if your plan is self-managed or plan-managed, but not if it is NDIA-managed (agency-managed). If you are not sure what your plan covers, talk to your support coordinator or plan manager, or call us on 1300 152 627 and we will help you work it out.
Last reviewed: 9 October 2026. NDIS funding rules change from time to time, so check your plan or ask us if you are unsure.
Looking for support, or referring someone?
We reply to referrals within one business day. Matching usually takes 3 days to 2 weeks.
Psychology-informed NDIS support for adults across Sydney, from a family-owned team. We support self-managed and plan-managed NDIS participants and private clients.
